An evolving product

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documented.

Discover the new features, improvements and changes we continue to add to the Onzane platform.

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What is next

What is already here and what comes next.

This changelog covers what we have already released. Our roadmap shows the features and priorities we are currently working on.

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Product history

Latest changes.

New feature Improvement Control panel

Platform update

Improvements in different sections

Improvement

Proxy Voting in Online Elections

We have implemented a key improvement to the online voting process to enable and manage proxy voting. Now, each owner can delegate their vote to a third party, who must approve it. The delegate can cast their own vote and any delegated votes received.
Improvement

Document Viewing in Explorer Mode

We've implemented a new document viewing mode similar to Windows Explorer, where the initial list displays folders and documents, allowing you to navigate through them visually.

We've also removed the three-level folder limit, and there's now no limit to the number of folder levels you can create.
Improvement

Bulk Document Upload

While we already had a way to upload multiple documents simultaneously through a batch process, we've now gone a step further and it's possible to upload multiple documents while maintaining their folder structure.

To do this, if you create a compressed ZIP file containing all the folders and documents you want to add, this file can be uploaded directly to the system and it will automatically add all the included documents, as well as all folders and subfolders, maintaining the original structure of the ZIP file.
Improvement

Anti-passback System Reset

The anti-passback system, in facilities where it is activated, prevents unauthorized exits from a facility unless there has been prior entry, and vice versa.

Until now, this system operated continuously from the first access, monitoring the situation every time someone attempted to access the facility.
Now, it is possible to activate a daily reset function, so that at the start of each day, the access log is reset, and the anti-passback management process begins anew each day as if it were the first time.
New feature

New Facility Blocking Feature

A new feature is now available for employees using the Onzane Staff app. This new feature allows them to manage facility blocking directly through the app. Facility blocking allows you to configure dates, times, and days of the week to block, or rather, disable the booking of that facility. This could be for example, due to maintenance, classes, or other specific needs.

Platform update

Votaciones online en comunidades

New feature

100% Online Voting

We have implemented a new module to enable 100% online voting in communities that require it.

It is now possible to configure an online vote in the administration panel, including census rules, delinquency control, voting questions with their respective majority requirements, and any necessary supporting documents.

In a later phase, we will expand this module to support in-person homeowners' association meetings, where it can be used to register residents and improve the voting process with much faster counts and calculations.

Platform update

Delinquency management and permits

New feature

Delinquency Source Definition

It is now possible to configure the delinquency source to be used at a global Community level. Among the available options, this source can be manual, imported via a file, a combination of both, or the existing accounting module in Onzane.

In addition to specifying the delinquency source, you can define what to do with properties that do not have a delinquency record (from any of the indicated sources) and the minimum debt amount at which a property will be considered delinquent.

The first application of this function is to establish reservation permissions for common facilities. You can choose between not applying this delinquency to reservations, applying it to all reservable facilities, or blocking only certain reservable facilities.
New feature

Reservation Facilities with Multiple Time Slots and Options

You can now define reservation facilities with different contract options from the Onzane administration panel, allowing you to set different permissions and prices for each option.

Furthermore, you can specify whether reservations can be made for more than one time slot, within a minimum and maximum number of slots. The app will then display the available time slots and their costs to the resident.

Platform update

New features in the administration panel

New feature

Supplier Importer

We've created a supplier importer to easily import information about community suppliers from an Excel file or similar.
The importer uses an asynchronous process, so it can handle the import of large volumes of data. You can define columns from the file against import fields and start the import process.
New feature

Reservation Permissions by Facility

Until now, a single reservation permission could be defined for all common facilities, for each property.
We have now implemented a more granular model, which maintains a single reservation permission for all common facilities but adds the ability to define permissions for each facility, including the option to set an end date for any restrictions.
Improvement

Notifications for documents in groups

Now, when creating a new document in a group repository, you can choose whether to notify the members of that group.

Platform update

QR code payments

New feature

QR Code Payments

We have implemented a new feature that allows residents to pay for products and services using a QR code generated by a community employee.

This payment method is designed for in-person transactions. The employee first generates a payment request for a specific amount using the Onzane Staff app for employees. This request provides a QR code that is displayed in the app and can be scanned by the resident using the QR Payment functionality in their wallet.

Once the QR code is scanned, the resident can verify the requested amount and confirm the payment with the available balance in their wallet.

The entire transaction is conveniently recorded in the resident's wallet activity and in reports from the administration panel.

Platform update

New pass program models

New feature

New Pass Models

We have implemented new pass models that communities can use to manage passes, membership cards, or invitations, which are often used to control access to facilities such as swimming pools and clubs.
The first model is based on the use of QR codes that residents can purchase, then use or share with third parties, and use in automated or manual access systems. The second model is based on the use of NFC tags issued by administrators, which are used in automated or manual access systems.
In the case of automated access systems, the QR codes or NFC tags are read by QR code or NFC readers installed at the entrance doors or turnstiles. In the case of manual access systems, a community employee will act as a controller and use the Onzane Staff app to read the QR codes or NFC tags and receive information about their validity, as well as additional information such as the resident's photo or outstanding balance.

Platform update

Organizing political parties in the community

New feature

Match Organization Feature

We've implemented a new feature related to booking common areas, and especially to making it easier to organize matches in our sports common areas.

It's now possible to organize matches through Onzane among community residents, easily and digitally via the app.
The administrator can enable this feature for specific community facilities, those where they wish to implement it. A new tab called "Organization" has been added to the reservation-type facilities. In this section, the administrator can choose whether the facility allows direct booking by residents (as before) or the organization of matches.

If match organization is enabled, the administrator can choose how the usage will be charged: only to the organizing property or to all participating properties. The minimum and maximum number of players can also be specified, as well as the time slot will be held while awaiting player confirmation. Finally, you can decide whether you want a match where participants are invited by the organizer, or an open match where anyone can participate. A hybrid mode is also possible, where in an open match participation must be approved by the organizer.

Platform update

New app for employees

New feature

Onzane Staff App for Employees

We have created a new app called Onzane Staff, dedicated exclusively to community employees. From now on, employees will use this app and will gradually transition from the current Onzane app, which will also become exclusively for residents.

In the new Onzane Staff app, in addition to the existing functions for viewing or making reservations, managing incidents, parcels, concierge log, and key control, we have added two new specific functions: time tracking and security rounds.

Time tracking allows employees to digitally record their working hours, including vacation requests and changes. This system has been designed with current and potential future regulations in mind, and therefore already implements features such as data immutability, employee report generation, and remote access for inspection authorities. As new legislation is approved, the remaining required features will be implemented.

Regarding the Security Patrols feature, this function allows you to define security patrols from the administration portal, which are typically carried out by building managers or security guards in some communities. These patrols can be assigned to specific employees, who can then send real-time updates on the checkpoints they visit and any security incidents encountered. To monitor the patrols, employees clock in at each checkpoint using the app itself, which is scanned by NFC tags located at each checkpoint.
Improvement

New Property Importer

We've implemented a complete system redesign that allows you to import properties and owners during application setup.

The system can now load any number of properties, as it uses an asynchronous process that divides the process into small chunks that are processed gradually.

In addition, we've added new importable fields, such as coefficient, two owners, address, area, etc., to complete the minimum data for each property.
New feature

General Supplier Module for Property Management Companies

We have created a new option for property management accounts. A general option is now available in the sidebar menu that allows you to manage suppliers globally across all communities. It allows you to assign suppliers to each community and implements an integrated process with the Supplier Portal to request service quotes from these suppliers.

From the Supplier Portal, service or industrial companies can receive quote requests from property management companies and respond directly. The entire process is recorded, and property managers can centrally manage all requests to their various suppliers.
New feature

New Customization Options

Several new options have been added to the administration portal, in the Settings section, allowing you to customize how certain functions work.

Automatic Deposit Refunds: You can now activate this option and define the number of days after which the system will refund a deposit paid for a reservation. This refund will be automatically applied to your wallet, returning the deposit to your balance.

Prevention of Reservations for Owners with Tenants: You can now activate this option, which prevents owners with tenants in their properties from making reservations on their behalf.

Lost and Found: You can indicate in the settings that the community has a department or area responsible for managing lost and found items, so that this is taken into account in the app's procedures.

Platform update

Residents without access to the app

New feature

Residents without app access or email

It's now possible to create and assign residents to a property without them having access to the app or needing an email address.
When assigning a resident to a property, you can uncheck the option that allows you to specify whether or not they will have access to the app. If they don't have access to the app, they won't receive the welcome email and therefore won't be able to access the app as a resident.
Conversely, if you uncheck the option that allows residents access to the app, you can create them without needing an email address. This is useful for residents who are minors or elderly people who don't have an email address and won't need to access the app, although they can still use other platform services, such as login or access control.
New feature

New settings options

We've added new options for community settings. First, there's now a Lost and Found tab that lets you define whether the community has a department, area, or person dedicated to managing lost items, such as a concierge or similar.
Also, in the Reservations tab, you can now activate the option that prevents owners and residents from making reservations if there are any tenants living in the same property.
Improvement

Improved Property Importer

We have rewritten the property importer used to import a community's property list, including resident assignments. The system is now asynchronous and processes in the background, allowing for the import of very large datasets. The import process can be viewed from start to finish, showing the percentage of completion.
Finally, the import results are displayed, including information on any potential problems or errors. In addition, new import options have been added, allowing you to specify the property type, ownership percentage, area, address, and resident role.

Platform update

Employee time tracking

New feature

New Employee Time Tracking Module

We have developed a new module that can be added as an extra feature for each employee, allowing them to track their work hours directly through the app.

From the app, employees can record their working hours and request corrections to their records if there are errors or problems.

This time tracking system complies with current Spanish legislation and is prepared for future legislation once it is approved, addressing issues such as the immutability of records, employee access, report generation, and potential external audits by labor inspectors.
New feature

Lost and Found Settings Tab

You can now use the new tab in the Control Panel Settings to indicate whether your building has a dedicated lost and found service, such as a concierge.

In that case, the app behaves differently and allows for a different way to manage lost and found items reported by residents.
New feature

Resident Personal Information

We've improved the feature for adding personal information for community residents. You can now add multiple phone numbers, differentiate between individuals and organizations/businesses, and add representative information.
You can also link to this feature directly from the property listings.
New feature

Residents without email

It's now possible to add residents even if they don't have an email address. We've made email optional, but it's still required if the resident wants to access the app.
To do this, we've added a new selector to indicate whether or not the resident can access the app, regardless of whether they have an email address. If they don't provide their email address, they must at least provide their name so we can associate them with the property.
This is useful for registering minors as residents who won't have access to the app but can still manage other functions, such as access control.
Improvement

New Property Importer

We've created a new property importer for Excel files.
This new importer allows you to add all the data currently available for a property, as well as assign residents listed in the same file.
Among its new features, the system allows asynchronous import, which is useful when dealing with very large lists. It also allows you to define which data is in each column of the file and import multiple residents into the same property.

Platform update

Employee time tracking

New feature

New Time Tracking Module

We've created a new feature for employees that allows them to use the Onzane time tracking system while complying with all current legal requirements for workers in Spain.

The new module allows employees to record their working hours, ensuring data integrity. They can also access, request corrections, and download personal reports directly from the Onzane app. Data is accessible through the control panel for authorized users (including labor inspectors).
Improvement

Customizable Notifications

We've improved the push notifications sent to residents' and employees' phones. Now, when these notifications are tapped, they not only open the app, but they also open it in the appropriate section based on the notification type. For example, if the notification is about a status change for an incident, tapping it will open the app directly to the relevant incident.

In some cases, push notifications don't require opening the app to a specific location, so tapping them will take you to the app's home screen.

Platform update

Many additions and improvements

Control panel

Multi-factor authentication for control panel users

We have added a feature to enable multi-factor authentication (MFA) for control panel users who wish to use it. This authentication system, in addition to the email and password already used to access the control panel, significantly improves security.

Users can activate multi-factor authentication in the My User section under the Authentication tab, as it is initially disabled for all users.
Enabling it allows you to use a one-time password (OTP) system through an external application such as Google Authenticator, Microsoft Authenticator, Bitwarden, or similar. These applications generate a one-time code that changes over time, requiring users to enter this code in addition to their email and password to access the control panel.
Improvement

Hiding Reservation Facilities

It is now possible to hide Reservation facilities from the app. By default, these facilities will appear visible when created, but you can hide them by changing the "Visibility in the app" setting.
Improvement

Announcements Module Improvements

We've improved several aspects of the announcements module. Now, when creating a new announcement in the control panel, you can choose which resident profiles will receive it. In addition to selecting the target audience in various ways, you can also choose which resident profiles will see the announcement from among those who have the announcements module enabled in the app.

Furthermore, we've added a filter to the Announcements list screen in the app, allowing you to choose between read and unread announcements, and a button to mark all announcements as read.
Finally, we've improved the notification process for new announcements. Now, tapping the push notification automatically opens the app and displays the exact content of the new announcement.
Improvement

Comprehensive Review and General Improvement of the Parcel Management Module

We have carried out a comprehensive review of the parcel management module, which is typically used by building staff and other building personnel to manage incoming packages and notify residents. The following improvements have been made:
  • When collecting packages arriving at the building's reception desk, they can be added to the system, and the application will automatically combine them with others if there are more packages pending delivery to the same apartment or resident.
  • It is now possible to optionally specify a package storage location for internal tracking.
  • When delivering packages, it is possible to add a signature from the person collecting it directly on their mobile device.
  • A search function has been added to the list of pending packages.
  • In the package history list, a search function and filters have been added to view packages by date range and delivery status.
  • It is now possible to view individual details for each package collected, including data and a photo.
Improvement

Minor improvements

We've activated the search bar at the top of the control panel. It now allows you to search among residents and providers and easily find their information.
We've improved the incident report generation process, preventing errors when adding very large images.

Platform update

Moving forward with an accounting suite

New feature

New Accounting Module for Payments

We have launched a new module within our accounting suite dedicated to managing payments to suppliers. This section automates and improves the entire process related to contracts and their payments. This module also integrates with a new feature for defining suppliers and their contracts with the Community. The administrator can monitor received invoices, payment proposals and their execution, and due dates. All of this is integrated with the community's accounting system, automatically performing accounting entries, obtaining invoice data through artificial intelligence, and offering downloadable reports and status updates.
New feature

New Tax Accounting Module

We've added a new tax section to our accounting module. This new feature provides assisted tax compliance for firms and communities, with real-time visibility into the status of each form. It focuses on various sections, such as Form 347, withholdings (111/190), VAT (303/390), year-end closings, and filings with real-time status updates. You can monitor and verify filings and receive alerts regarding timely submission.
New feature

New Accounting Reports Module

We've added a dedicated reports section to our accounting module. This new feature allows you to generate operational reports for decision-making and instantly share ready-made reports with clients. It includes features such as Treasury, Delinquency, Accounting, and Tax reports with filters and Excel/PDF export.
Control panel

Always-on Community Selector

We've added a selector at the top that's always visible, allowing you to easily and quickly go directly to the desired community. It also includes a search function within the selector itself for situations where you have many communities in your control panel.
Improvement

Expanded Definition of User Profiles

We have modified the user profile system to allow for more granular definition of these profiles. Now, in addition to specifying which modules and sections a profile has access to, you can also specify what types of actions it can perform. Among the most common are creating, editing, and deleting. This way, you can now define profiles that restrict where and what can be done in the control panel.

Platform update

New features for Property Managers

New feature

New module for collecting payments from owners

We've added a brand-new module to Onzane, dedicated to managing payments. With this module, administrators can manage the status of payments to owners for each of their communities, including issuing receipts, generating bank transfers, tracking refunds, and carrying out collection efforts.
They can also use the Delinquency section to gain a complete overview of the community's delinquency status, its traceability, and the management of legal processes.
The billing module itself also includes additional functions to manage and automate the generation of owner fees.
New feature

Community Bank Accounts

It is now possible to define different bank accounts for each community, so they can be used to synchronize transactions and automate accounting reconciliation, as well as process remittances and monitor the collection of payments.

Platform update

Accounting management and information

New feature

New accounting module

We've added a new module for community accounting management. This module is designed for the accounting control of all aspects of the community. It's typically used by property managers.
With this module, we're launching our new features dedicated to property management, where we aim to include all the functional modules that will allow property managers to fully control and manage all their communities from our platform.
Within the new accounting module, you can already create and close accounting periods, manage the chart of accounts (for which we already provide a template commonly used by homeowners' associations), add journal entries, review the general ledger, and generate various balance sheets (including exporting them).
We've also begun adding accounting automation by including an Events and Accounting Rules section that will allow you to automate accounting in the future through bank reconciliation and payments and receipts.
Improvement

Fees and accounting transactions of the properties

The Finances section of the app has been improved. Community fees and utility bills, such as water, heating, and similar services, can now be displayed directly in the app so owners can view this information and download the associated documents.
This improvement is linked to the enhancement of our third-party API, which property managers can use to synchronize financial information with Onzane. It is now possible to use the API to synchronize information about community fees and utility bills. This synchronization displays this information in a detailed list for each owner within the app, including the option to download a PDF file associated with the data.

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