Stay informed
Receive announcements, notices and reminders without searching through conversations.
Onzane
App for residents
Your community,
on your phone.
Everything you need to stay informed, take part and handle everyday community matters, wherever you are.
More than 75.000 residents
already connect with their communities through Onzane.
Less admin. More autonomy.
Your community no longer depends on office hours.
Information, services and procedures once scattered across emails, paper and phone calls are now available in one place.
Get organised
Book facilities and check your passes, schedules and upcoming events.
Get things done
Report an incident, attach photos and follow its status without calling again.
Take part
Answer surveys, review documents and vote when eligible.
Four moments. The same app.
What you need,
when you need it.
Clear information
Everything important comes to you.
View announcements, documents, contacts, events and financial information from an official, always up-to-date source.
- Configurable notifications
- Private documents by property
- Automatic translation available
Simple requests
Report and track every issue.
Create incidents, send messages or start a procedure with all information and history in one place.
- Attached photos and documents
- Up-to-date status
- Traceable messaging
Shared services
Book, pay and access.
Find a facility, choose a time and manage bookings, payments, passes and openings from your phone.
- Real-time availability
- Integrated rules and payments
- Access linked to the booking
Real participation
Your voice is part of the community too.
Take part in surveys and votes, review the proposal information and check results in the app.
- Electoral roll and voting rights
- Attached documents
- Traceable results
A personal view
You only see what applies to you.
The experience adapts to your property and your profile as an owner, household member or tenant. The community defines permissions; you control your preferences.
- Privacy
- Your personal information is not publicly exposed to other residents.
- Notifications
- Choose which notices you receive and through which channel.
- Properties
- Switch properties if you are linked to more than one community.
- Permissions
- Each feature appears only when your profile can use it.
Looking for a solution to roll out and manage across the whole community? Explore the app for communities
Getting started is simple
From your invitation to your community.
- 01Your community activates Onzane
The board, chair, management company or property manager launches the platform.
- 02You receive an invitation
It arrives at the email address your community has linked to your property.
- 03You download the app
It is available for iOS and Android. Create your access using the invitation.
- 04You enter your community
You will see the features, properties and permissions configured by your community.
Does your community not use Onzane yet?
The app works when the whole community is connected.
Share it with the chair, board or manager. Onzane can start with one community and support it throughout the rollout.
Frequently asked questions
Before you begin.
Can I register if my community does not use Onzane?
No. To access as a resident, your community must exist in Onzane and link you to a property. You can suggest the rollout to the chair, board or manager.
Do I have to pay to use the app?
Resident access is part of the service activated or purchased by the community. Downloading the app is free.
Can owners and tenants use it?
Yes. Onzane supports owners, household members and tenants. Available features may vary according to community permissions.
Where can I download the Onzane App?
Download it from Google Play for Android or the App Store for iPhone. Use your community invitation link to complete access.
Can I choose which notifications I receive?
Yes. In settings, you can configure notice types and available channels, such as push notifications or email.
If you have already received your invitation
Your community is waiting for you.
If you have received a welcome email from Onzane, you can now download the app and sign in after first setting your password. You are one step away from taking part in your community's life.