Changelog of the Onzane app

Improvement

Digital keys for facilities with reservation

Until now, digital keys could only be created for Access Control or Lock-type facilities. Both options allow you to create digital keys for residents, but not for facilities that have a reservation system. We've now added the ability to create digital keys for facilities that have a reservation system. These digital keys can be used in facilities such as meeting rooms, common areas, or any facility that has a reservation system. Digital keys created for these facilities can be used from the resident and employee app, as well as from the dashboard, where their use and access can be managed. It adds widely requested features such as the ability for community employees to open facilities with reservations for maintenance or any other reason.

New feature

Viewing the use of digital and physical keys

Although the use of keys is recorded in our application, whether physical or digital, until now this usage record could not be viewed directly from the control panel. We have now added the ability to view the use of digital keys from the control panel. In the Keys, Neighbors, Properties, or Employees sections, when editing a key, you can see a new section that displays the digital key's usage. The usage section displays the date and time the key was used, as well as the name of the device on which it was used. This usage list can be filtered by date and installation if you need to search for a specific use.

Improvement

Expanded view of survey results

Although survey results could be viewed from the dashboard during the process and at the end of the survey, these results were general and not detailed. Now, in addition to being able to view all the complete survey results, they can also be downloaded in different file formats. From the dashboard, in the Surveys section, when viewing a survey, a new Actions button appears that allows you to both view and download the complete survey results. These results include the different voting options with their different votes, including data by household and neighbor, as well as the coefficient for the households. Finally, total results are shown, including the number of votes for each option and the sum of their coefficients. These data can be downloaded in formats such as Excel, CSV, or PDF.

New feature

Linking the user to the device

We have implemented an additional security system to improve the use of the application and the access control allowed from within. Until now, it was possible to access the app using the same credentials as a neighbor or employee on different devices. This means that credentials are shared between different people, and although our app provides the ability to share digital keys with third parties, users continued to share their credentials.
This provides a very weak security system, since if a user shares their credentials with another person, they can access the app and all the digital keys assigned to them.
We have now implemented a user-device linking system. This means that the first time a neighbor or employee accesses the app, a device identifier is generated that associates it with the device. This way, even if the user shares their credentials, they will not be able to access the app from another device that uses a different identifier. These identifiers are unique per device, so it will prevent a user using the same credentials from accessing the app from different devices.
This improves the security of the app and the access control to the digital keys.
If a user needs to access the app from another device, for example when they change their mobile phone, they can unlink the device by requesting permission to do so. The app itself will allow you to request permission from the administrators to change devices, keeping track of the number of times the change is requested and therefore avoiding the sharing of credentials.

New feature

Seasons at the facilities

We have added the concept of Seasons to facilities. Seasons are time periods with specific schedules. This will allow facilities to have different seasons that can be defined, each with a different schedule.
For example, the most common use is to create a facility's schedules for summer and winter. It is very common for a sports court, for example, to have different schedules depending on the day of the year. It will be possible to create two seasons for the facility, each with a specific schedule. The seasons will have a defined start and end date, allowing, following the same example, the winter season to run from October 1st to May 31st of each year, and the summer season from June 1st to September 30th. When making reservations for these facilities, the season to which the requested day belongs will be taken into account and the corresponding schedule will be displayed.
For now, the display of the seasons and their schedules has been implemented in the control panel. To view a facility's schedule, we must first go to the Seasons section and edit the single season that appears to cover the entire year. The next update will allow us to create new seasons in addition to the current one.

Improvement

Correction of minor errors

Minor bugs have been fixed in the notification system and the control panel:
The keys that appeared in some emails have been removed, for example in those sent when a reservation is made or in other confirmations.
The language of the date selector has also been fixed in the control panel depending on the language selected by the user.

New feature

Digital and physical keys for community employees

We've added a new feature to the app for employees. Just like residents, employees can be assigned digital keys that allow them to control access control devices or electrical elements, such as lights or heating systems. They can also be assigned physical keys, which can be used with RFID readers, such as key fobs, cards, or RFID and/or NFC wristbands. All management of these employee keys can be done from the control panel, where we've enabled the ability to customize their own keys for each employee. For the digital keys that have been defined, employees can use them from their app, very similarly to residents, although they can set different usage rules, more suited to the access needs of a community's employees. For example, they can be assigned digital keys to common areas or sports courts that are already controlled by Onzane, so they can access them without making a prior reservation, for maintenance or cleaning tasks.
For physical keys, employees can also use RFID readers that will be installed on the community doors, also having different rules of use and access.

Improvement

Importing data asynchronously

We have improved the manual data import system to Onzane. To do this, we have created a system to import large amounts of data asynchronously.
This system allows data to be imported in bulk, and also allows the import to be performed unattended, subsequently obtaining a status, which in case of being erroneous adds an error report so that they can be corrected.
This manual import system can be used to import financial data from neighbors, for example consumption bills, or the community bills themselves that are generated by ERPs or accounting management programs by property administrations. Once imported, they can be viewed in the app, including downloading in a standard file format, such as PDF.
In addition to performing the import, you can indicate that neighbors should be notified of its existence, so that they can be viewed from the app.

Improvement

Improved forum management

Forum management has been improved to make it easier and faster for property managers to manage forums. This applies to both the general Community forum and any private forums that can be set up in neighborhood groups.
Forums can now be managed entirely from the dashboard.
In addition, new features have been added, such as the ability for administrators to create new posts and comments, and the ability to moderate content by reporting or hiding posts.

New feature

Onzane [by Shelly] Devices

We have implemented access control devices from Onzane. They are not actually ours, they are electronic equipment from the manufacturer Shelly, but they are configured by us and connected to our own private cloud, so we obtain total control from our application and greater security.
New devices can now be added from the Control Panel, like those from any other manufacturer with which we integrate, to control access to doors or the switching on of lights or air conditioning equipment.
Once the new device is added, permissions can also be managed from the control panel through residents' digital keys, or they can be used to configure access to common areas that require a reservation.

Improvement

Definition of maximum time for sharing digital keys

We've created a new configuration setting so neighbors can define a maximum time limit for sharing digital keys. A "Installations" tab has been added to the dashboard settings area, where you can specify the maximum number of hours allowed for key sharing.
Once you specify the number of hours in this setting, the app will only allow key sharing for that maximum number of hours. In this case, the neighbor sharing the key must indicate the day and time from and until they want to share it.
Additionally, an icon will appear on the key's home screen to remind neighbors that the key is currently shared.

Improvement

Updated icons throughout the app

We've updated all the icons used throughout the app, making them the same across both the app and the dashboard to maintain a consistent display of both parts of Onzane and make it easier to locate information. The icons also have a consistent, modern design, making them easier to identify and use.

New feature

Show real estate offer

We have created a new real estate module aimed at those property management companies that also include real estate brokerage among their services. In this module, you can display the properties you have in your portfolio, with all the necessary information so that residents of your communities can view them and request more information.

Improvement

Sorting documents

Documents in each folder or in the root folder can now be sorted. Sorting is by date, then alphabetically by name. The date of the document can now also be indicated and can be modified to allow this sorting as required.

Improvement

Moderation of comments on issues and in the forum

It is now possible to moderate both incident comments and forum posts from the control panel. If incident comments are enabled, the administrator can define their visibility and report comments that do not comply with the policy.

In the forum, the administrator can mark an entry, or a comment on that entry, as published or unpublished, making it appear or not appear in the forum. The administrator can also report the entry or a comment if it does not comply with the forum policy. In this case, the comment remains visible but without the content and showing a notice of its non-compliance.

New feature

Digital key management

We have created a new option in the app's settings section, where all the digital keys that a neighbour has can be managed. All the keys are displayed in a list and for each one you can see specific information about what actions it allows and whether it is shared with third parties.

New feature

Sharing digital keys

It is now possible to share the digital keys that a neighbour has with third parties who do not have the app because they do not belong to the Community.

To share a key, you must indicate the name of the person with whom you want to share it and whether you want to receive a notification every time the shared key is used. It is also possible to define a validity period for the shared key, so that, for example, the key can be shared to allow access to guests or companies that require access on a one-off basis.

When creating a shared key, a link (URL) is generated that allows the person who receives it to perform the actions that the key enables, without having to use the app, using the browser of any mobile phone.
The system also allows, once the link has been created, to copy it and/or share it with third parties using the applications installed on the mobile phone itself.

Improvement

New setting in incidents

We have added a new option in the incident settings, so that you can choose whether you want to show incidents with a status of cancelled in the app. By default, all incidents will be shown, but if you disable this option, incidents with this status will not be shown.

Improvement

New incident types added

We have expanded the possible incident types with the types Inspection and Agreed at Meeting. It is now possible to select these new types for each incident.

Improvement

Rectangular logo in the app

It is now possible to add a rectangular logo in the app, to take advantage of all the available space.

New feature

Selecting display mode

We have created a new feature that affects the app's display mode. Specifically, we have defined two different themes, light and dark, that can be selected to view the app. Functionally, they are not different at all, but visually, they are two opposite modes.
Light mode is the one used until now, where light tones predominate on normally light backgrounds. Now we have created dark mode, which allows the app to be viewed with dark tones on normally dark backgrounds. For people with visual problems, dark mode can provide a better display of the app.

The selection of the display mode can be done in the Menu -> Settings -> Appearance option, and is defined for the user during the use of our app, regardless of the device with which they access it.

New feature

Defining the target properties of surveys

We have added a new option when creating surveys so that the objective of the survey can be defined, that is, who can vote in each survey. Until now, surveys were directed to the entire Community, but now surveys can also be created that are only directed to a Set of properties or a Group of properties.
This allows, for example, to do surveys by Block, or in communities to be able to do a survey only to one building in the same. Logically, the properties must first be grouped into Sets or Groups in order to then be able to send the surveys to each of them.

New feature

Push notifications of new surveys

When creating a new survey, you can choose whether you want a push notification to be sent to the neighbors to whom it is addressed. By default, they will be notified, although you can easily disable this before creating it.

Improvement

See the extended results of the surveys

It is now possible to view the results of the survey in an extended manner, showing the general results of the survey, as well as the votes cast by each property.

New feature

Geolocation verification in access control

We have added a new function in the definition of accesses. This function can be activated optionally and allows checking that the access request is made within a certain location radius around the access itself. In this way, it is verified that the neighbor, through the app, requests the opening of the same and that he is physically close to the access. To do this, the app will request prior permission to obtain the location of the mobile. If it is within the defined validation radius, the request will continue; while if it is not within said radius, the request will be denied.

When activating this option, the geographic location of the installation must be added through its latitude and longitude, and the radius from that point in which the request will be valid must be indicated.

This new functionality allows adding an additional layer of security in case it is required to act on the installed access control systems. In addition, in the case of access requests through QR codes or remotely, it can be verified that the device is in a location close to the installation.

New feature

User profiles

We have made an important change to the control panel user system. Until now there were different profiles with predefined permissions that could be selected when creating a new user. Now we have developed a system through which you can create the profiles you want, each one with the access permissions you need and then you can associate the users with these profiles to obtain very fine control of the modules and sections of the panel that they can access.

In the case of Onzane accounts for Property Management, this system allows you to define profiles that only have access to certain Communities or certain Delegations, which can be selected in multiple ways. In this way, profiles can be created that, for example, can access only a specific Community, and a section of it, obtaining a much deeper control capacity.

Along with the filtering by communities, delegations, modules and sections, it is also possible to indicate whether for a profile you want to mask the personal data of the neighbors, so that they cannot be viewed by the users associated with said profile. This option is useful for cases where the property management is in charge of the operational management of the account, but the president or members of the Governing Board of the Community want to have access to the control panel, complying with the data protection law by which the Community is responsible for the personal data processed, while the property management acts as the person in charge of processing said data.

Improvement

Option to choose whether or not to show the Rules button

A new option has been added to the facility details to choose whether or not to display the Facility Rules button in the app to neighbors. Employees will always see it.

Improvement

Option to calculate the advance in hours

A new option has been added to the facility details to choose whether to calculate the advance booking period in hours instead of counting the entire day. Thus, when indicating the days in advance booking, if this new option is selected, on the last day in which it is possible to book, the slots will appear unavailable if their start time exceeds the current time of day. This provides a real advance booking period based on the current time of day and the last day in advance booking period will become available as the day progresses.

New feature

New type of full-day service

We have added a new service type that can be configured for reservation-based facilities. This is an optional service priced per full day. This makes it possible to define a service that will apply not to a time slot but to the entire full day of the facility's calendar. This makes it possible to define a cost for that service for the entire full day, regardless of how many time slots the neighbor may book on the same day.

This new type provides a suitable logic to be able to charge a fixed fee for services such as room cleaning, regardless of whether the neighbor books more than one time slot on the same day. This way the price charged will be the same for all reservations made by the same neighbor.

Changelog

Various improvements and new features

Seasons and bug fixes

Keys for employees

Importing data

New access control devices from Onzane

New real estate module

Improvements in different modules

My keys

Minor changes requested

Dark theme

Improvements in surveys

Access control with location verification

Control panel user profiles

New options in facilities

New type of service in reservations with services