Management of incidents
Complete control of the status of incidents in common areas, their history and their resolution.
- Covers the cycle of incidents, with different states.
- Assignment of incidents to suppliers and employees.
- Allows you to include images and videos.
- Visualization of the evolution and history of the incident.
- Possible closure by the neighbor who opened the incident.
- Allows comments from neighbors.
- Allows responses, including documents and videos.
- Possible anonymous opening of incidents, for privacy.
Reservations of common areas
Total flexibility so that neighbors can make reservations for common areas. Of any type and at any time.
- Definable hours and periods of use per day.
- Blocking dates, times, and days of the week.
- Reservation limits per day and period for each property.
- Account for reservations at the end of the last one or at a fixed time.
- Facility capacity control.
- Pay per use, definable by time slot.
- Allows you to display the reservation list in the app.
- Reservation cancellation notifications.
- Payment and return of deposits for use.
- Possibility of defining optional services per reservation.
Payments from the app
It allows neighbors to make payments for different community uses, such as payments for the use of facilities or spills.
- Neighbors have a virtual wallet in their app.
- Refilling the wallet with a credit card.
- Possible recharge charged to the community fee.
- Direct payments to the community account, without intermediaries.
- Balance returns. For example when canceling reservations.
- List of transactions for each neighbor in the app.
- Recharge and payment reports for accounting.
Document management
Share the Community's document repository, which neighbors can consult when needed.
- Public documents that all neighbors can see.
- Private documents, only visible to certain neighbors.
- Organize the documents in folders as needed.
- View the images and pdf documents in the app itself.
- You have unlimited storage space.
- Access to documents at any time.
- Share minutes, regulations, policies, invoices, calls...
- You can create private repositories for a group of neighbors.
Communication with neighbors
Keep all residents of the Community informed instantly through circulars, working groups, messaging or the neighbours' forum.
- Send communications to everyone or only to certain groups of neighbours.
- Neighbours receive notifications on their mobile for each communication.
- Contact neighbours asynchronously, without having to call them.
- Avoid non-functional WhatsApp groups by using the neighbours' forum.
- Create groups of neighbours who can communicate with each other privately.
- Maintain privacy without sharing any private data of the neighbours.
Community home automation
Automate your community and improve the quality of life for residents. Control access, improve security, and reduce energy costs.
- Control doors, common areas, garages, and pools.
- Use cards, key fobs, or wristbands with RFID/NFC readers.
- Manage all permissions centrally.
- Add custom access rules.
- Define digital keys that can be shared.
- Permissions for employees and maintenance companies.
- Open and secure, low-cost solutions.
- Trusted installers.
We are the app for Communities with the most features
See all featuresVehicle management
New!Surveys
Use by Employees
Common budgets
Usual procedures
Custom procedures
Community forum
Parcel management
Neighborhood groups
New!Contacts
Events and reminders
Financial information
Complete messaging
Suppliers and repairers
Self-management or control
Tenant control
Commonwealths
Concierge log
Key control
New!Multi language
Time zones
Custom notifications
Maximum privacy
Light and dark themes
Importing data
Integrations with third parties
A proven application for Communities
> 400
Communities
Use our technology
> 450
Facilities
Are booked through the app
> 38,000
Properties
Are managed digitally
> 41,000
Residents
Communicate with the app
hero-trust-communities
Questions about the Onzane app
If you don't find the answer to your question below, please contact us.
Features
Security and availability
Our newsletter inspires, informs and surprises
Don't miss our step, we are nonconformists