An evolving product

Every improvement,
documented.

Discover the new features, improvements and changes we continue to add to the Onzane platform.

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What is next

What is already here and what comes next.

This changelog covers what we have already released. Our roadmap shows the features and priorities we are currently working on.

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Product history

Latest changes.

New feature Improvement Control panel

Platform update

New operational management layer

New feature

Community Topology and Asset Inventory

Onzane now allows you to represent the actual physical structure of a community through a flexible hierarchy of buildings, entrances, floors, garages, common areas, technical rooms, sports facilities, and other locations.

Properties can be linked to these locations without altering their administrative organization.
The physical asset inventory is built upon this topology: elevators, pumps, swimming pools, doors, access systems, fire protection equipment, meters, electrical and energy installations, sports equipment, and other maintainable items.
Each asset has a record with information such as manufacturer, model, serial number, operational status, criticality, installation date, commissioning date, warranty, acquisition cost, and estimated useful life. It can also be linked to other components, operational facilities, and supplier contracts.
New feature

Automated Preventive Maintenance

Assets can have one or more preventive maintenance plans configured by day, week, month, or year.

Each plan can define:
- Frequency and schedule.
- Execution instructions.
- Priority.
- Assigned supplier and contract.
- Internal responsible party.
- Advance notice required for work.
- Expected completion time.
- Creation as a draft or automatic schedule.

When a due date arrives, Onzane automatically generates a preventive maintenance order linked to the asset. The system prevents duplicates and maintains the schedule and history, even if a plan is subsequently paused or archived.
New feature

Comprehensive Work Order Management

Work orders centralize the entire lifecycle of a project, from creation to validation and final settlement.

They can be created manually or directly from an incident, location, asset, or budget allocation. Each order can be linked to the corresponding supplier, contract, internal manager, assets, incidents, tasks, budgets, and invoices.
Onzane now allows you to manage corrective and preventive work orders, inspections, meter readings, projects, and other tasks using controlled statuses: draft, pending budget, awarded, scheduled, in progress, blocked, completed, validated, or canceled.
Each order maintains a unified history with status changes, notes, communications, evidence, documents, inspections, meter readings, and related activity.

Platform update

Version 1.5.10

Improvement

Incident notifications with customized information

It is now possible to configure the information sent when you email each incident notification to community providers, users, or employees.
Improvement

New languages ​​on the platform

Our platform is now available in 12 languages. We've just added Polish and Finnish as new additions. They are now available in both the admin panel and the new versions of the Onzane and Onzane Staff apps.
New feature

Automatic Translation of Announcements

We want to implement an automatic content translation system so that residents can receive content generated by administrators, suppliers, other residents, and employees in their own language.

To do this, we've started with Announcements. Now, when creating a new announcement, the administrator must indicate the language in which it is written, and can also manually add any of the other languages ​​available on the platform.
For languages ​​not added manually, the system will perform an automatic translation using artificial intelligence and display the content to residents in their translated language.
Both announcement notifications and the view of announcements in a list or in detail are displayed in the language each resident has selected for the app. The application will also offer the option to view the information in the original language.
Currently, documents attached to announcements are not translated, although the administrator can attach them in different languages ​​to be displayed in the app if needed.
New feature

Automatic Penalty for No-Shows

We've added a new feature to properties booked through our platform that have an access control system.

This feature allows you to configure an automatic penalty system for properties that make a reservation and then fail to show up.

The system will verify that someone from the property has requested access to the facility during the reservation period. If not, it can create an automatic access restriction, allowing you to configure both the duration of the restriction and the reason for the restriction, which the resident will see when attempting to make a new reservation in the future.

Platform update

Custom avatar

New feature

Personalized Avatar Photo

Now each resident can choose their own personalized avatar photo. Previously, residents could only select from a variety of pre-existing images, but now they can add their own.
Improvement

Communications with Multiple Attachments

It is now possible to send communications with more than one attachment. Unlimited attachments can be added when creating them, and residents will see them correctly.
New feature

Vehicle Importer

A new vehicle importer has been added to the administration panel. This tool allows you to upload an Excel file with information about vehicles and their license plates, and the system will then associate them with the different parking spaces designated for residents.

Platform update

General improvements

Improvement

Proxy voting

Now, when setting up an online vote, residents can manage proxy voting. This allows them to delegate their vote to another resident. The proxy voter can cast their own vote and can also cast the votes for the person they are designated to vote for.
Improvement

New Languages

Italian and Portuguese have been added to the platform. Now, the administration panel, the Onzane app, and the Onzane Staff app are available in 10 different languages.

We have also improved the language selection process, including the flag icon for better visibility.
Improvement

Off button in reservations

Now, on the details screen of a reservation with an automated lighting system, the On and Off buttons appear. These buttons will be enabled during the reservation period, allowing the person who made the reservation to turn the lights on and off, giving them complete control.
New feature

New workflow in Budgets and Collections

We have implemented the ability to generate the fee remittance file as an XML file that can be directly imported into the community's online banking account to issue the community fee remittance. This new option is located in Budgets > Expenditure Groups > Fees > Remittances.

We have also implemented a new workflow in Collections > Operations > Variable Charges, which allows you to import variable charges to issue payments to residents. Examples of variable charges include community heating consumption, which is billed individually to each household.
New feature

Payment Methods per Property

We have implemented a new feature that allows you to define the payment method for each property in the community. This can be direct debit, bank transfer, or other options. For each payment method, you can add specific account information to enable automated payments.

Platform update

Improvements in different sections

Improvement

Proxy Voting in Online Elections

We have implemented a key improvement to the online voting process to enable and manage proxy voting. Now, each owner can delegate their vote to a third party, who must approve it. The delegate can cast their own vote and any delegated votes received.
Improvement

Document Viewing in Explorer Mode

We've implemented a new document viewing mode similar to Windows Explorer, where the initial list displays folders and documents, allowing you to navigate through them visually.

We've also removed the three-level folder limit, and there's now no limit to the number of folder levels you can create.
Improvement

Bulk Document Upload

While we already had a way to upload multiple documents simultaneously through a batch process, we've now gone a step further and it's possible to upload multiple documents while maintaining their folder structure.

To do this, if you create a compressed ZIP file containing all the folders and documents you want to add, this file can be uploaded directly to the system and it will automatically add all the included documents, as well as all folders and subfolders, maintaining the original structure of the ZIP file.
Improvement

Anti-passback System Reset

The anti-passback system, in facilities where it is activated, prevents unauthorized exits from a facility unless there has been prior entry, and vice versa.

Until now, this system operated continuously from the first access, monitoring the situation every time someone attempted to access the facility.
Now, it is possible to activate a daily reset function, so that at the start of each day, the access log is reset, and the anti-passback management process begins anew each day as if it were the first time.
New feature

New Facility Blocking Feature

A new feature is now available for employees using the Onzane Staff app. This new feature allows them to manage facility blocking directly through the app. Facility blocking allows you to configure dates, times, and days of the week to block, or rather, disable the booking of that facility. This could be for example, due to maintenance, classes, or other specific needs.

Platform update

Votaciones online en comunidades

New feature

100% Online Voting

We have implemented a new module to enable 100% online voting in communities that require it.

It is now possible to configure an online vote in the administration panel, including census rules, delinquency control, voting questions with their respective majority requirements, and any necessary supporting documents.

In a later phase, we will expand this module to support in-person homeowners' association meetings, where it can be used to register residents and improve the voting process with much faster counts and calculations.

Platform update

Delinquency management and permits

New feature

Delinquency Source Definition

It is now possible to configure the delinquency source to be used at a global Community level. Among the available options, this source can be manual, imported via a file, a combination of both, or the existing accounting module in Onzane.

In addition to specifying the delinquency source, you can define what to do with properties that do not have a delinquency record (from any of the indicated sources) and the minimum debt amount at which a property will be considered delinquent.

The first application of this function is to establish reservation permissions for common facilities. You can choose between not applying this delinquency to reservations, applying it to all reservable facilities, or blocking only certain reservable facilities.
New feature

Reservation Facilities with Multiple Time Slots and Options

You can now define reservation facilities with different contract options from the Onzane administration panel, allowing you to set different permissions and prices for each option.

Furthermore, you can specify whether reservations can be made for more than one time slot, within a minimum and maximum number of slots. The app will then display the available time slots and their costs to the resident.

Platform update

New features in the administration panel

New feature

Supplier Importer

We've created a supplier importer to easily import information about community suppliers from an Excel file or similar.
The importer uses an asynchronous process, so it can handle the import of large volumes of data. You can define columns from the file against import fields and start the import process.
New feature

Reservation Permissions by Facility

Until now, a single reservation permission could be defined for all common facilities, for each property.
We have now implemented a more granular model, which maintains a single reservation permission for all common facilities but adds the ability to define permissions for each facility, including the option to set an end date for any restrictions.
Improvement

Notifications for documents in groups

Now, when creating a new document in a group repository, you can choose whether to notify the members of that group.

Platform update

QR code payments

New feature

QR Code Payments

We have implemented a new feature that allows residents to pay for products and services using a QR code generated by a community employee.

This payment method is designed for in-person transactions. The employee first generates a payment request for a specific amount using the Onzane Staff app for employees. This request provides a QR code that is displayed in the app and can be scanned by the resident using the QR Payment functionality in their wallet.

Once the QR code is scanned, the resident can verify the requested amount and confirm the payment with the available balance in their wallet.

The entire transaction is conveniently recorded in the resident's wallet activity and in reports from the administration panel.

Platform update

New pass program models

New feature

New Pass Models

We have implemented new pass models that communities can use to manage passes, membership cards, or invitations, which are often used to control access to facilities such as swimming pools and clubs.
The first model is based on the use of QR codes that residents can purchase, then use or share with third parties, and use in automated or manual access systems. The second model is based on the use of NFC tags issued by administrators, which are used in automated or manual access systems.
In the case of automated access systems, the QR codes or NFC tags are read by QR code or NFC readers installed at the entrance doors or turnstiles. In the case of manual access systems, a community employee will act as a controller and use the Onzane Staff app to read the QR codes or NFC tags and receive information about their validity, as well as additional information such as the resident's photo or outstanding balance.

Platform update

Organizing political parties in the community

New feature

Match Organization Feature

We've implemented a new feature related to booking common areas, and especially to making it easier to organize matches in our sports common areas.

It's now possible to organize matches through Onzane among community residents, easily and digitally via the app.
The administrator can enable this feature for specific community facilities, those where they wish to implement it. A new tab called "Organization" has been added to the reservation-type facilities. In this section, the administrator can choose whether the facility allows direct booking by residents (as before) or the organization of matches.

If match organization is enabled, the administrator can choose how the usage will be charged: only to the organizing property or to all participating properties. The minimum and maximum number of players can also be specified, as well as the time slot will be held while awaiting player confirmation. Finally, you can decide whether you want a match where participants are invited by the organizer, or an open match where anyone can participate. A hybrid mode is also possible, where in an open match participation must be approved by the organizer.

Platform update

New app for employees

New feature

Onzane Staff App for Employees

We have created a new app called Onzane Staff, dedicated exclusively to community employees. From now on, employees will use this app and will gradually transition from the current Onzane app, which will also become exclusively for residents.

In the new Onzane Staff app, in addition to the existing functions for viewing or making reservations, managing incidents, parcels, concierge log, and key control, we have added two new specific functions: time tracking and security rounds.

Time tracking allows employees to digitally record their working hours, including vacation requests and changes. This system has been designed with current and potential future regulations in mind, and therefore already implements features such as data immutability, employee report generation, and remote access for inspection authorities. As new legislation is approved, the remaining required features will be implemented.

Regarding the Security Patrols feature, this function allows you to define security patrols from the administration portal, which are typically carried out by building managers or security guards in some communities. These patrols can be assigned to specific employees, who can then send real-time updates on the checkpoints they visit and any security incidents encountered. To monitor the patrols, employees clock in at each checkpoint using the app itself, which is scanned by NFC tags located at each checkpoint.
Improvement

New Property Importer

We've implemented a complete system redesign that allows you to import properties and owners during application setup.

The system can now load any number of properties, as it uses an asynchronous process that divides the process into small chunks that are processed gradually.

In addition, we've added new importable fields, such as coefficient, two owners, address, area, etc., to complete the minimum data for each property.
New feature

General Supplier Module for Property Management Companies

We have created a new option for property management accounts. A general option is now available in the sidebar menu that allows you to manage suppliers globally across all communities. It allows you to assign suppliers to each community and implements an integrated process with the Supplier Portal to request service quotes from these suppliers.

From the Supplier Portal, service or industrial companies can receive quote requests from property management companies and respond directly. The entire process is recorded, and property managers can centrally manage all requests to their various suppliers.
New feature

New Customization Options

Several new options have been added to the administration portal, in the Settings section, allowing you to customize how certain functions work.

Automatic Deposit Refunds: You can now activate this option and define the number of days after which the system will refund a deposit paid for a reservation. This refund will be automatically applied to your wallet, returning the deposit to your balance.

Prevention of Reservations for Owners with Tenants: You can now activate this option, which prevents owners with tenants in their properties from making reservations on their behalf.

Lost and Found: You can indicate in the settings that the community has a department or area responsible for managing lost and found items, so that this is taken into account in the app's procedures.

Platform update

Residents without access to the app

New feature

Residents without app access or email

It's now possible to create and assign residents to a property without them having access to the app or needing an email address.
When assigning a resident to a property, you can uncheck the option that allows you to specify whether or not they will have access to the app. If they don't have access to the app, they won't receive the welcome email and therefore won't be able to access the app as a resident.
Conversely, if you uncheck the option that allows residents access to the app, you can create them without needing an email address. This is useful for residents who are minors or elderly people who don't have an email address and won't need to access the app, although they can still use other platform services, such as login or access control.
New feature

New settings options

We've added new options for community settings. First, there's now a Lost and Found tab that lets you define whether the community has a department, area, or person dedicated to managing lost items, such as a concierge or similar.
Also, in the Reservations tab, you can now activate the option that prevents owners and residents from making reservations if there are any tenants living in the same property.
Improvement

Improved Property Importer

We have rewritten the property importer used to import a community's property list, including resident assignments. The system is now asynchronous and processes in the background, allowing for the import of very large datasets. The import process can be viewed from start to finish, showing the percentage of completion.
Finally, the import results are displayed, including information on any potential problems or errors. In addition, new import options have been added, allowing you to specify the property type, ownership percentage, area, address, and resident role.

Platform update

Employee time tracking

New feature

New Employee Time Tracking Module

We have developed a new module that can be added as an extra feature for each employee, allowing them to track their work hours directly through the app.

From the app, employees can record their working hours and request corrections to their records if there are errors or problems.

This time tracking system complies with current Spanish legislation and is prepared for future legislation once it is approved, addressing issues such as the immutability of records, employee access, report generation, and potential external audits by labor inspectors.
New feature

Lost and Found Settings Tab

You can now use the new tab in the Control Panel Settings to indicate whether your building has a dedicated lost and found service, such as a concierge.

In that case, the app behaves differently and allows for a different way to manage lost and found items reported by residents.
New feature

Resident Personal Information

We've improved the feature for adding personal information for community residents. You can now add multiple phone numbers, differentiate between individuals and organizations/businesses, and add representative information.
You can also link to this feature directly from the property listings.
New feature

Residents without email

It's now possible to add residents even if they don't have an email address. We've made email optional, but it's still required if the resident wants to access the app.
To do this, we've added a new selector to indicate whether or not the resident can access the app, regardless of whether they have an email address. If they don't provide their email address, they must at least provide their name so we can associate them with the property.
This is useful for registering minors as residents who won't have access to the app but can still manage other functions, such as access control.
Improvement

New Property Importer

We've created a new property importer for Excel files.
This new importer allows you to add all the data currently available for a property, as well as assign residents listed in the same file.
Among its new features, the system allows asynchronous import, which is useful when dealing with very large lists. It also allows you to define which data is in each column of the file and import multiple residents into the same property.

Platform update

Employee time tracking

New feature

New Time Tracking Module

We've created a new feature for employees that allows them to use the Onzane time tracking system while complying with all current legal requirements for workers in Spain.

The new module allows employees to record their working hours, ensuring data integrity. They can also access, request corrections, and download personal reports directly from the Onzane app. Data is accessible through the control panel for authorized users (including labor inspectors).
Improvement

Customizable Notifications

We've improved the push notifications sent to residents' and employees' phones. Now, when these notifications are tapped, they not only open the app, but they also open it in the appropriate section based on the notification type. For example, if the notification is about a status change for an incident, tapping it will open the app directly to the relevant incident.

In some cases, push notifications don't require opening the app to a specific location, so tapping them will take you to the app's home screen.

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