App for communities managed by property managers

Offer your communities a resident app with announcements, incidents, reservations, payments, documents and notifications.

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App for homeowners associations | Onzane

With the trust of the best Property Administrations

Onzane is the app for communities managed by property managers. Each community can have its own resident experience, with the firm logo, active features based on its needs and centralized management from a single dashboard.

The app lets residents report incidents, receive announcements, book shared spaces, view documents, make payments and receive notifications without relying on calls, scattered emails or messaging groups.

You can customize it for each community.

All needs covered in a single app.

Also for employees of your communities.

You manage everything centrally from anywhere.

More value for your communities with your logo in the app.

Includes help for setup, support and training.

See all features

Another need

Looking for internal software for your office?

This page explains the app you can offer to your communities. If you need to manage accounting, collections, arrears, incidents, suppliers and internal office processes, review the dedicated software page for property managers.

View software for property managers

App for incident management in Communities

Management of incidents

Thanks to the app you will have complete control over the status of incidents in your communities, their history and resolution.

Covers the cycle of incidents, with different states.
You can assign incidents to providers and employees.
Allows you to include images and videos.
Visualization of the evolution and history of the incident.
Possible closure by the neighbor who opened the incident.
Allows comments from neighbors.
Allows responses, including documents and videos.
Possible anonymous opening of incidents, for privacy.

Reservations of common areas

Solve the problem of reservations for common areas in your communities with a custom app for each one.

Definable hours and periods of use per day.
Blocking dates, times, and days of the week.
Reservation limits per day and period for each property.
Account for reservations at the end of the last one or at a fixed time.
Automated pre-reservations with different algorithms.
Facility capacity control.
Pay per use, definable by time slot.
Allows you to display the reservation list in the app.
Reservation cancellation notifications.
Payment and return of deposits for use.
Possibility of defining optional services per reservation.

Payments from the app

Make it easier for residents to pay fees, derramas, services and reservations with payment integration within the app itself. Control all payments made from your panel.

Neighbors have a virtual wallet in their app.
Refilling the wallet with a credit card.
Possible recharge charged to the community fee.
Direct payments to the community account, without intermediaries.
Balance returns. For example when canceling reservations.
List of transactions for each neighbor in the app.
Recharge and payment reports for accounting.

Document management

Centralize all documentation of your communities in a single place, accessible to residents according to their permissions. Minutes, budgets, rules, contracts... everything organized and always available.

Public documents that all neighbors can see.
Private documents, only visible to certain neighbors.
Organize the documents in folders as needed.
View the images and pdf documents in the app itself.
You have unlimited storage space.
Access to documents at any time.
Share minutes, regulations, policies, invoices, calls...
You can create private repositories for a group of neighbors.

Communication with neighbors

Keep all residents of your communities informed instantly through announcements, work groups and instant messaging. Avoid scattered and disorganized communication channels.

Send communications to everyone or only to certain groups of neighbours.
Neighbours receive notifications on their mobile for each communication.
Contact neighbours asynchronously, without having to call them.
Avoids non-functional and scattered WhatsApp groups.
Create groups of neighbours who can communicate with each other privately.
Maintain privacy without sharing any private data of the neighbours.

Community home automation

Add smart home systems to improve the efficiency and sustainability of the communities you manage. Control access, lighting, climate control and more from a single integrated platform.

Control doors, common areas, garages, and pools.
Use cards, key fobs, or wristbands with RFID/NFC readers.
Manage all permissions centrally.
Add custom access rules.
Define digital keys that can be shared.
Permissions for employees and service companies.
Open and secure, low-cost solutions.
Trusted installers.

The community app integrates with your office software

If, in addition to offering an app to your communities, you want to centralize accounting, incidents, portfolio and internal processes, review the software plans for property managers.

View software for property managers

Questions about the app for property management

If you don't find the answer to your question below, please contact us.

Features

Of course, the app is so flexible that you can customize it for each community you have. Typically, not all of the available features are necessary for a single community, but you'll always have the freedom to activate the ones you want at any given time.

Yes, you can use our Control Panel to manage all your communities in one place. If you prefer, you'll have, for example, a single list of incidents for all your communities, so you always know their status at a glance.

If you want to try Onzane with your first community, we can always give you access to a trial account where you can verify that the service meets your needs before signing up. Depending on the number of communities you have and their size, we can even design a customized plan for your office.

We are a company dedicated exclusively to the homeowners' association sector. Our software is currently used by a multitude of administrations like yours. But if you need references, we can also provide them without obligation. Contact us and we'll get in touch.

That should be your goal, as it would lead to better service for your clients while reducing your workload. Some of our property management companies already consistently use the app as a single point of contact for their property management companies, offering 24/7 service, without having to answer unnecessary phone calls, messaging groups, or emails. From us, you'll receive a quality application with outstanding availability.

Security, training, and support

Of course, we focus on the security and privacy of personal information. No private data of residents is shared in the app, and it is always kept on servers in Europe. At the legislative level, we scrupulously comply with the GDPR (General Data Protection Regulation) and Spanish data protection law. You can consult our privacy policy and our terms and conditions of use, which include an addendum to the contract specifically dedicated to personal data privacy.

Yes, we typically hold online sessions on how to use it, in which we explain how to use the application, what other administrations do, and the best way to begin deploying it in your communities. If you need specific sessions for additional people in your office, we can also arrange them based on your availability.

Our service includes support by phone, WhatsApp, and email. If you have any problems or don't know how to use a feature, write to us or call us, and we'll resolve it immediately. Our support service is available every day.

We have no problem integrating with third-party software. As we are an online service, we offer what are technically called APIs to integrate our application with any other software you might use in your office, free of charge. Furthermore, you will soon have all the features you need already integrated into Onzane, creating a complete solution for your office without requiring anything else.